Moes

contacted the manager about hair in food. she said she would give me a call the next day so a refund could be issued.

called back 2 days later to see if the manager forgot about me and have been ghosted ever since. tried the personal cell # given to me and she won't answer.

Nothing happened with customer service. They totally did nothing but REPEAT theirself to no resolution

I find it extremely inappropriate that an employee on the clock finds it ok to be so vulgar. Instead of serving food an employee named Yari was dancing and talking about ***.

Last I checked there is an actual place of employment for that type of behavior. Moes serves all types of customers including children who were present.

Whats the most concerning is that no manager on duty was correcting the behavior. I do not plan on revisiting.

Takes forever to order on their mobile app and the food comes out subpar. Somehow when I select Apple Pay I am charged more money and additional fees also am forced to leave a tip or else my order does not go through. It can take up to 30 minutes to simply order on their mobile app or website due to horrible errors and app glitches.

Could not eat the 2 cups of guacamole as they were acrid with the juice of at least on whole lime per cup or more, totally inedible. Total cost to me was $11.78 total.

When I called Cust. Serv.

the woman could only bump my complaint up to her manager, who promises to call me back within 48 hours. That was 24 hours ago.They never call.

I went to the Moe's store 100454 on 12/13/2024. I had to tell the guy to change his gloves because 1) he touched his face while preparing my food. People are getting sick daily from this issue.

Long story short, my son worked at T Moes. When tax time came, he let someone he knew handle his taxes, or at least he believed she did.

Later, we found out that she did not. The local Moe's manager, where he worked, refuses to assist him in obtaining a copy of his 2022 W2. She tells him to get it online, but he no longer has access. Can your office help me get his W2 from 2022?

Please email or call me as soon as possible. Thank you.

Food container was empty - no one spoke English , girl said no when I asked for her name . Said no boss barely any rice or chicken .NO ONE SPOKE ENGLISH!!!

Picture of rude employee below

I'm sending this because Moe's in Greenville, SC, my favorite restaurant, did nothing to acknowledge veterans for Veterans Day. I've gathered a group of vets who are upset along with me.

We will no longer convene at your Augusta Rd. Greenville, SC location, due to this lack.

Have not heard from anyone for

The store regarding my refund. It has been more than 24 hours.

I have called the store twice.

Had to leave a message. Still waiting...

I was at Moe's eating in August 2024. I bit down on a hard piece of plastic.

I informed the manager about what happened. Later that day, my filling fell out of my tooth and two days later, a part of my tooth came out.

I have been trying to resolve this issue for 2 months now. I had to have a root canal because I was in so much pain.

Jen and Mike are so rude. It is unbelievable.

Both of them should be fired. Jen wears the shortest shorts there is to work and is very unprofessional is very rude as well.

Definitely better customer service , amira, Moes in Burlington nc horrible customer service, even call me rude, looks dirty and throw my bag on the counter, awful,

We accidentally placed a mobile order for the wrong location in another state. We tried calling the store with both the number provided in the email, and website, but neither of the numbers work and we cant get in touch with the store.